Scott Goldberg

President, Bankers Life

Scott Goldberg believes firmly in the principles of servant leadership: that the best leaders listen closely to their people and wield their power in order to provide their people with whatever they need to achieve success.

Scott also understands that while servant leadership often takes place out of the limelight, when you’re at the top of an organization with 300 US offices there are going to be a lot of eyes on you.

And with great visibility comes great responsibility: all of Scott’s actions have the potential to ripple throughout the entire organization, right through to the lives of Bankers Life’s 1.4 million policyholders.

A keen awareness of this responsibility informs Scott’s commitment as a member of Hyde Park Angels, the most active angel investing group in the Midwest. As an HPA member, Scott is in a unique position to not only equip innovative startups with seed funding and business expertise, but to share his leadership insights with the Midwest’s most promising entrepreneurs.

Scott shares 5 lessons he’s learned leading 6,000 people.

1. What you say matters. Everything reverberates. Choose your words wisely.

2. The best two words? Thank you. If you’re ever unsure how to start, start with those.

3. Ace the narrative. Every company is the protagonist in a choose your own adventure story. Use your narrative to effectively align your organization.

4. Be vulnerable. Empathy creates trust. Leader’s don’t have to project strength every minute of the day.

5. Stay cool. Don’t get too high or too low. When things are amazing, act like you’ve been there before. When they aren’t, stay optimistic.

For more about Bankers Life, click here.

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FIVEinSIXTY is our web series with thought leaders whose stories provide insights and inspiration for the next generation of go getters—our own little brainchild outside the wide variety of videos we produce for our clients.

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